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Customer Service

Contact Customer Service

(800) 223-0702
customerservice@billhicksco.com
Monday-Friday
9:00 am to 5:00 pm. CST
We're here to help!

Dealer Links

Return Authorization Request
Price and Freight Credit Request
Free Freight Policy
FAQs

Our Knowledgeable and Dedicated staff can assist with:

  • Defective merchandise returns*
  • Pricing or freight adjustments*
  • Order tracking
  • Identifying shipping issues
  • Initiating shipping claims
  • Working with the shipper for resolution
  • Manufacturer mishaps - if a manufacturer is unresponsive to your inquiry about missing parts or accessories, we can help.
  • Other issues as needed!

 

*DEFECTIVE MERCHANDISE RETURNS, PRICING ADJUSTMENTS, OR FREIGHT CREDITS

If you need to return any defective merchandise, or product shipped to you in error, please submit your request using our Return Authorization Request Form. You will be issued a RETURN AUTHORIZATION NUMBER that must be clearly marked on the exterior shipping carton.

For price or freight adjustments, please submit your request using our Price and Freight Credit Request.

For more information, please review our Terms and Conditions of Sale.

Our knowledgeable support staff is available to help you. Send us a message using the form below, or contact us by phone at (800) 223-0702.



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Bill Hicks & Co., Ltd. is a leading wholesale sporting goods distributor that specializes in the hunting and shooting sports industry. If you are a sporting goods dealer who would like to become a member of our exclusive mailing list, please contact us at (800) 223-0702.

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